|

SITUATION
In 1998, California voters passed Proposition 10, the California
Children and Families Act, which imposed a new 50-cent per
pack tobacco tax to fund programs aimed at enhancing early
childhood development and discouraging smoking around children.
One key element of the Act was a statewide media campaign
educating parents and caregivers about the importance of
a child's early years, and the harmful effects of smoking
by and around pregnant women. The target audiences included
all of California's major ethnic and immigrant populations.
In late 2000, GMMB was selected in a highly competitive
bidding process to direct and produce a three-year, $90
million advertising campaign.
APPROACH
We knew that educating parents and other caregivers about
how to better care for their young children is an extremely
delicate matter. It was essential that people perceive the
ads to be helpful and sensitive to the demands of their
daily lives, not as unrealistic, academic, or overly preachy.
Hence, our first step was to conduct an unprecedented research
effort to learn the best ways to inform and motivate all
the target audiences.
Over the course of the next few months, we conducted nearly
40 focus groups and 2000 survey interviews among different
groups of varying ethnicity, age, language backgrounds,
and smoking habits.
From the research, we were able to identify the key gaps
in information and awareness, the most effective messengers
for each target group, and the best ways to motivate people
to change their behavior.
Most importantly, we learned:
- Surprisingly, many parents, especially new immigrants,
did not believe they could play a major role in the intellectual
development of young children;
- Parents and caregivers were extremely receptive to specific
suggestions for how to incorporate basic teaching tools
like reading, talking, and playing into their daily routines;
- Providing people with clear information about the cause-and-effect
relationships between their own actions and their children's
development was extremely effective;
- When it comes to discouraging smoking by and around
pregnant women, different approaches were needed to reach
different ethnic audiences. Among whites, the biggest
problem was smoking by low-income women, nearly all of
who were already aware of the threats their smoking created
for their fetuses. In contrast, among Latinos and Asian
Pacific Islanders, especially those who were recent immigrants,
the main issue was smoking by men who were unaware of
the health hazards they were causing.
Using these research results, we developed a series of
television, radio, print and outdoor ads, unified by the
theme of "Your Choices Shape Their Chances" in
order to drive home the central point that parents' and
caregivers' behavior can make a huge difference in how their
children develop. The ads aim to motivate parents to spend
more time reading, talking and playing with their children,
and were produced in nine languages, including English,
Spanish, Mandarin, Cantonese, Vietnamese, Korean, Thai,
Tagalog, and Cambodian.
The ads showed people how to incorporate reading, talking,
and playing into their daily routines. In order to encourage
the behaviors, the ads clearly state the long-term benefits
of the behaviors.
Before the ads were aired, they were subjected to an extremely
rigorous ad testing process. The testing showed the ads
clearly communicated their main points, and would ultimately
affect people's behavior. Among the most positive findings
was that all target audiences felt the ads were sensitive
to their own personal lifestyles, priorities, and demands
on their time. As a result, people were extremely receptive
to them.
Building upon this ongoing effort to educate parents about
the difference they can make in the way their children develop,
the campaign recently broadened its emphasis to include
early education outside the home, especially the benefits
of preschool. Recent studies have proven that sending children
to preschool has both short and long-term benefits - for
both the children attending, and for society as a whole.
As a result, educating parents and the greater Californian
community about the importance of preschool for all children
is now a top priority of CCFC.
To better understand how Californians feel about early
care and education, we once again embarked upon a major
research process.
We learned:
- The issue of preschool itself is not top-of-mind for
most residents. When it comes to the most important issues
facing the state, Californians are more readily aware
of the challenges involving adolescents and teenagers
than they are of younger children's needs.
- It is clear that many Californians - including many
parents of young children - do not understand the importance
and potential benefits of preschool. As a result, many
parents who already have access to subsidized preschool
or the financial means to pay for preschool do not avail
themselves of it;
- A significant number of Californians believe that staying
at home with parents full-time is better for children
than attending preschool for a few hours a day.
Based on this information, we developed a series of ads
that described the specific benefits of preschool, and encouraged
parents to send their children to preschool if they can.
When tested, the ads earned highly positive responses from
our target audiences, and successfully communicated important
information about the impact of preschool.
RESULTS
A recent statewide survey for First 5 California measured
the effect of the campaign on attitudes towards preschool.
As a result of the ads, Californians have become dramatically
more supportive of preschool. Changes in attitudes among
Hispanics, a key target audience, were especially pronounced.
Significant results include:
- Parents who believe that sending children to preschool
is better than having them stay home full time with a
parent increased from 42 percent to 68 percent. Among
Hispanics, there was an increase from 30 percent to 76
percent - one of the most dramatic shifts we have ever
seen.
- Californians who believe that the state should offer
some sort of organized education to children four and
under grew from 48 percent to 60 percent. The increase
among Spanish-speaking Latinos was even more dramatic
- increasing from 49 percent to 69 percent.
- Respondents who believe that major changes are needed
in state efforts to ensure that all children start kindergarten
ready to do their best increased from 47 percent to 62
percent.
- Name ID of First 5 California increased from 16 percent
to 38 percent.
Additionally, over 100,000 Kits for New Parents have been
ordered through the state hotline as a result of the advertising
campaign.
AWARDS
Ads produced for the campaign have already won some of the
most prestigious awards in advertising:
- "Preemie" received the Silver Addy®
from the American Advertising Federation in the category
of Public Service Television, and "Laundry,"
"Codger" and "Will You" received a
Silver Addy® for the best National/Regional
Public Service Campaign.
- The "Your Choices Shape Their Chances" campaign
received the Pollie award for the best state-level public
affairs campaign in the nation from the American Association
of Political Consultants.
- "Preemie" received the Pollie award for best
State Public Affairs TV ad.
- "Whirlwind"-Spanish received the Pollie award
for best Bilingual/Foreign Language Public Affairs TV
ad.
- "Laundry" - Korean received the second place
Pollie award for Bilingual/Foreign Language Public Affairs
TV ad.
- "Every" - Korean received the Pollie award
for best Bilingual/Foreign Language Public Affairs radio
ad.
- "Smoking" received the Pollie award for best
State Public Affairs radio ad.
- The 2001 advertising campaign won the Golden Advocate
Award for best Niche Marketing: Ethnic Program and Multi-Media
by the 2002 Healthcare Public Relations and Marketing
Association.
- "Will You" won Outstanding Achievement in
Public Service Announcement from the Literacy in Media
awards; "Every" won Honorable Mention and "Growing
Down" was a finalist in the same category.
- "Preemie" won the Telly Award in the Regional
TV Public Service Category, and "Codger," "Will
You," "Laundry" and "Whirlwind"
were finalists for the same.
|